Cancellation and Refund Policy

  • Reservations can be canceled up to 72 hours before the service time.
  • No refund will be made for cancellations made less than 72 hours before the service time.
  • Cancellations made within this scope will be refunded to you through the payment method you used.
  • For reservations where the change date has passed, you can only make changes through our call center.
  • By purchasing this service, you are deemed to have accepted the specified cancellation and change terms for the vehicle you have selected.
Agency Partnership Program

Powerful partnership opportunities for travel agencies! Choose between Full-Service or Seller Platform models and grow your transfer sales with URA Tour infrastructure.

Explore Partnership Program
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Guests
Adults
Age 13+
2
Children (Age 2-12)
Age 2-12
0
Infants (Age 0-2)
Age 0-2
0